Winter Travel Tips

Winter Travel 101

One of the best ways to spend a couple of winter weeks is on a sandy beach, somewhere sunny and warm!

 The entire team at the J.A. Douglas McCurdy work hard to make sure you get to your sunshine destination. Our maintenance team does an impressive job keeping up with whatever winter throws our way!

Our airline partner customer service agents and the CATSA security team are always ready to help get you on your way offering that famous friendly Cape Breton customer service – unfortunately there are times when the weather isn’t as cooperative and flight disruptions impact your travel plans!

Let’s face it, at times winter travel can be downright stressful!

Here are answers to our most commonly asked questions over the winter season, as well as some tips to help make your winter travel experience more stress free.

Where can I check the status of my flight?

Whether snowy, or sunny ALWAYS check your flight status prior to departing for the airport. The weather may be fine here in Cape Breton, but up-line weather issues at other airports can impact our flights.

Flight status can be checked at www.sydneyairport.ca, or on your airline’s website.
 

Air Canada’s flight status link:
https://www.aircanada.com/content/aircanada/ca/en/aco/home/fly/flight-information/flight-status-results.html

WestJet flight status link:
https://www.westjet.com/en-ca/travel-info/flight-status

When should I arrive at the airport?

Our airline partners recommend that you be at the airport 90 minutes prior to your flight to make sure you have enough time to check in with any baggage, and clear security.  During the winter, we recommend giving yourself more time, we suggest leaving for the airport a bit earlier as winter driving conditions can change quickly and we want you to arrive safely with ample time to park and get into the terminal.

Also, to ensure you go through the security line as quickly as possible we ask that you remove any heavy jackets and place them on the conveyor belt for screening.

Can I leave my car at the airport?

Yes – the J.A. Douglas McCurdy Sydney Airport offers long term parking solutions to our passengers. Nobody wants to wait for a ride, simply park in our long-term parking lot and have your own car waiting for you upon your return. Our parking lot is directly across from our terminal ensuring a short walk to the building. We offer daily, weekly, and yearly rates.

 What should I do if my flight is cancelled?

If your flight is cancelled you should immediately contact your airline directly, they are most likely already working on providing you with alternate travel options. Air Canada can be reached at 1-888-247-2262 and WestJet can be reached at 1-800-538-5696.

The Sydney Airport Authority does not have access to passenger booking systems, or information therefore we are unable to help with these requests.

Can I bring my skis/snowboard?

Yes! Winter vacations spent on the slopes are also an incredible way to relax. Although some small items like goggles, gloves, and helmets can be carried on, you must check the majority of large equipment including your skis, poles and snowboards. For more information on transporting sporting equipment see:
https://www.catsa-acsta.gc.ca/en/camping-sporting-equipment

Where can I find the latest information about my flight?

To ensure you have the latest information about your travel plans including flight status, times, routes and gate numbers we recommend you download the Air Canada, or WestJet app for your smartphone. These apps ensure that you are kept in the loop leading up to, and for the duration of your travel. For WestJet, this app also lets you access their WestJet connect program that provides in flight entertainment on some of their aircraft.

 Have a great trip and thank you for supporting your local Cape Breton Airport – FLY YQY !!